Course Catalogue
Continuing professional development for pharmacy owners and teams — mapped to GPhC inspection readiness and everyday practice.
Clinical Governance & Patient Safety
Embed safety and quality into daily pharmacy practice. Covers clinical governance frameworks, risk management, incident reporting, and building a safety culture — not just for inspections.
Clinical Audit in Community Pharmacy: Design, Delivery and Follow-up
A practical step-by-step guide to clinical audit in community pharmacy. Covers CPCF requirements (including the 2026/27 contractual pause), the valproate and antimicrobial stewardship national audit examples, how to design and run your own audit, analyse results, and use audit evidence for GPhC governance.
Clinical Governance Essentials for Community Pharmacy
A comprehensive guide to clinical governance in community pharmacy — covering CPCF obligations, approved particulars, the Data Security Protection Toolkit, audit, risk management, incident reporting, information governance and business continuity. Updated to reflect 2024/25 and 2025/26 CPCF changes.
Domestic Abuse Support & Safe Spaces in Community Pharmacy
A practical, trauma-aware course for community pharmacy teams on supporting people experiencing domestic abuse. Covers the Safe Spaces scheme, the Ask for ANI codeword (now managed by UK SAYS NO MORE/Hestia), PQS training requirements, staff wellbeing, and how to respond with confidence to someone seeking help in the pharmacy.
Patient Safety Incidents, Risk Management and a Learning Culture in Community Pharmacy
A practical guide to recognising, reporting and learning from patient safety incidents in community pharmacy. Covers LFPSE reporting (NRLS replaced June 2024), GPhC duty of candour, near-miss logging, investigation, root cause analysis, monthly safety meetings, and how to build a genuine learning culture.
Safeguarding Children, Young People & Adults at Risk in Community Pharmacy
A practical, guideline-aligned safeguarding course for the whole community pharmacy team — pharmacists, technicians, dispensers, MCAs and delivery drivers in England, Scotland and Wales. Covers safeguarding definitions and training levels, recognising abuse and exploitation, responding and escalating concerns, contractual and PQS requirements, and embedding safeguarding into everyday pharmacy culture.