Course Catalogue
Continuing professional development for pharmacy owners and teams — mapped to GPhC inspection readiness and everyday practice.
Information Governance & Data Security in Community Pharmacy
A practical, regulation-aligned course covering UK GDPR, the NHS Data Security and Protection Toolkit (DSPT), day-to-day cyber and data security, privacy notices and patient rights — written specifically for community pharmacy owners, pharmacists, technicians and support staff in England (with UK GDPR content applicable across Great Britain).
NHS Community Pharmacy Hypertension Case-Finding Service: Blood Pressure Checks and Follow-up
A comprehensive guide to delivering the NHS Community Pharmacy Hypertension Case-Finding Advanced Service. Covers inclusion criteria, the clinic check and ABPM two-stage process, BP thresholds and urgent referral triggers, BIHS-validated equipment requirements, GP notification, payment structure and clinical governance.
NHS Pharmacy First: Clinical Pathways & Workflow for Community Pharmacy Teams
A practical, service-ready course for community pharmacists, pharmacy technicians, trained support staff and pharmacy managers in England. Covers all seven Pharmacy First clinical pathways, referral routes and GP notification, consultation structure and red-flag recognition, team roles, workflow integration and service quality improvement.
Patient Safety Incidents, Risk Management and a Learning Culture in Community Pharmacy
A practical guide to recognising, reporting and learning from patient safety incidents in community pharmacy. Covers LFPSE reporting (NRLS replaced June 2024), GPhC duty of candour, near-miss logging, investigation, root cause analysis, monthly safety meetings, and how to build a genuine learning culture.
Pharmacy Leadership Fundamentals for Community Pharmacy Owners & Managers
A practical, framework-aligned leadership course for community pharmacy owners, pharmacists, technicians and team leaders in Great Britain. Covers GPhC Principle 2 leadership duties, the nine RPS Leadership Development Framework domains, day-to-day team and service leadership, change management, personal resilience and building a 12-month leadership development plan — grounded in real community pharmacy situations.
Premises, Equipment & Environment: Meeting GPhC Principles 3 & 5
Everything pharmacy owners and managers need to meet GPhC Principles 3 and 5 — from consultation room design and cleanliness standards to fridge temperature logs, CD cabinet compliance and IT security. Includes the 2026 framework requirements for weight management services and online pharmacies.
Respiratory Medicines Optimisation & Inhaler Technique in Community Pharmacy
A practical, service-oriented course for community pharmacists, pharmacy technicians and trained support staff in Great Britain. Covers the burden of asthma and COPD, inhaler device technique for pMDI, DPI and spacers, running structured inhaler check-up services, medicines optimisation and adherence, and how to embed respiratory quality improvement into everyday pharmacy practice.
Safe Dispensing Workflow & Near-Miss Management for the Whole Team
A practical, whole-team guide to safe dispensing in community pharmacy. Covers the step-by-step dispensing workflow, why errors happen (Manchester study data), how to run a near-miss log, investigate dispensing incidents and build a CQI culture that reduces errors over time. Suitable for pharmacists, technicians, dispensers, MCAs and delivery drivers.
Safe Supply of Medicines & Service Delivery: Meeting GPhC Principle 4
GPhC Principle 4 has the highest failure rate of all five principles — 11% of pharmacies fail it. This course covers everything from dispensing clinical checks and medicines management to Pharmacy First, weight management safeguards and the February 2025 online pharmacy distance services guidance.
Safeguarding Children, Young People & Adults at Risk in Community Pharmacy
A practical, guideline-aligned safeguarding course for the whole community pharmacy team — pharmacists, technicians, dispensers, MCAs and delivery drivers in England, Scotland and Wales. Covers safeguarding definitions and training levels, recognising abuse and exploitation, responding and escalating concerns, contractual and PQS requirements, and embedding safeguarding into everyday pharmacy culture.
Browse by category
All content mapped to GPhC inspection standards and everyday pharmacy practice.
GPhC Inspection & Governance
Help owners and managers demonstrate they meet GPhC premises standards and are inspection-ready. Covers governance frameworks, risk management, self-assessment, and acting on improvement plans.
5 courses
Clinical Governance & Patient Safety
Embed safety and quality into daily pharmacy practice. Covers clinical governance frameworks, risk management, incident reporting, and building a safety culture — not just for inspections.
5 courses
Team Training & Pharmacy Operations
Core operational skills for the whole team including support staff and locums. Inspectors observe interactions and question staff — this category ensures everyone is trained and confident.
2 courses
Medicines Management & Clinical Topics
Keep clinical knowledge current across the most common community pharmacy conditions and services — from respiratory and diabetes to mental health and women's health.
3 courses
NHS & Clinical Services
Help pharmacies deliver and evidence high-quality commissioned services. Covers Pharmacy First, NMS, blood pressure checks, smoking cessation, and clinical services toolkits.
3 courses
Public Health & Healthy Living Pharmacy
Support pharmacies in meeting public health and Healthy Living Pharmacy (HLP) expectations. Covers leadership, health promotion, and running effective community health campaigns.
1 course
Professional Development, CPD & Revalidation
Make it easy for registrants to plan, record and reflect on their learning in line with GPhC revalidation requirements. Covers reflective writing, evidence gathering, and CPD planning.
1 course
Leadership & Management
Support owners, managers and aspiring leaders in running pharmacy services and teams well. Covers people management, business skills, KPIs and quality improvement.
1 course
Information Governance & Data
Ensure pharmacies handle patient records, data and digital systems safely and compliantly. GPhC premises standards and UK GDPR both require robust information governance practices.
1 course